Member / Customer Resources

We recommend that you book using the Chatham Works app. Your username will be the email address that is associated with your account.

You may also book:

• From the Class Schedule page on our website (using your email as your username).
• Using the MindBody App
• By calling us (508-469-0123), texting us (508-709-1401), or in person.

If you're coming in for a class, you can check yourself in using the iPad on the counter at our Front Desk.

If you're coming in for Open Gym, Personal Training, Physical Therapy, Nutritional Consulting, Massage, or our Workspace, please check in verbally with our Front Desk staff.

You can download the Chatham Works app here.

Please click here to review our Booking Policies & Associated Fees.

In the Chatham Works app, click "Profile", then "Passes", and it will show how many class credits you have remaining on your active pricing option (Membership or Class Pass Pack).

You can also see this information when you check in for a class using the check-in iPad at our Front Desk.

NOTE:

• The number of classes you'll see listed as remaining will take into account any future classes you have booked.
• It is your responsibility to know how many classes you've used / have remaining. If you sign up for more classes than are included in your membership, you will automatically be charged for any additional classes you take.

All members - including Basic Gym members - can buy add-on classes for just $10/class, vs. the $25 non-member rate. You can buy an add-on class from the Chatham Works app, from your online account, or at the Front Desk. (Note that add-on classes can't be shared.)

They can purchase a single Class Pass or Gym Pass themselves, or ...

If you want to buy the pass for them, please create a profile for them in our system by completing this form, and then call (508-469-0123) text (508-709-1401) or email us, and let us know which class you're interested in.

★ Text START to 781-332-4043 to make sure you're set up to receive text messages for appointment reminders and waitlist notifications.

★ Please make sure your communication preferences are set up to receive account management, reminder, and newsletter communications via both text and email by logging into your profile here.

Please try the following troubleshooting steps:

1) Uninstall the app, reboot your phone, and reinstall the app.

2) If you still experience problems, clear your DNS settings by doing the following:

1. Go to Settings -->

2. Select "Apps", and find the Chatham Works app -->

3. Select "Storage" -->

4. Click "Clear Cache"

[You may have to also “Clear Data”.]

We have two showers in our Ground Floor locker area. Please bring your own towel, and as is always the case when using a public shower we recommend that you wear sandals. (And that's a great reason to buy yourself a pair oof Oofos upstairs in our Retail shop!)

Sure!

Self-Serve:

1) Log into your account, and click on the My Info tab.
2) Select the Purchases submenu.
3) Refine the timeframe as needed.
4) Press Ctrl + P on a PC or Cmmd + P on a Mac, to print this screen for your records.

Let Us Help:
Just call (508-469-0123) text (508-709-1401) or email us, and let us know that time period you need the information for, and we'll get it right off to you.